From the Active Minds Speakers Bureau: Five Reasons to Consider Volunteering for a Crisis Hotline

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Frank Warren is the creator of PostSecret and a member of the Active Minds Speakers Bureau. Bring Frank to your campus to speak about mental health. 

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1. It will help you become more compassionate.
“Before you can volunteer, the centers work with you on a couple of things. They encourage you to be as nonjudgmental as possible. They encourage you to allow the caller to share, to talk about anything at all. They help you develop a voice of compassion and empathy.”

2. You’ll meet some of the best people around.
“You’ll never meet more generous, hopeful, giving people than the other volunteers on a suicide hotline.”

hopeline3. You might find that in helping others, you’re also helping yourself.
“I think the work I did as a suicide prevention volunteer, listening to people’s deepest secrets at 1:00, 2:00, 3:00 A.M., helped me just as much as it did them. I was suffering from some of the feelings I see on postcards every week. One way out for me was volunteering for a suicide hotline. It was a lifeline for me in many ways.”

4. It teaches you that your weaknesses can be transformed into strengths.
“I got a postcard two days ago that said something to the effect of “Therapists who’ve been broken are the best people to help and heal others.” It’s like Hemingway said – “We are all broken – that’s how the light gets in.” I’d much rather seek help from someone who could identify my struggles and found their way out than someone who couldn’t relate.”

5. Sharing secrets makes both the teller and the listener stronger.
“People share secrets about things like addiction, an eating disorder, self harm. When they finish, we see that experience doesn’t have to be a negative. It can be a positive, a story of healing that you’re able to share for others and let them know they’re not alone.”

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Crisis Text Line is the free, nationwide, 24/7 text line for people in crisis. Volunteer Crisis Counselors are superheroes with laptops instead of capes, and you can apply to volunteer for them here. If you or your friend is in an IMMEDIATE CRISIS call the National Suicide Prevention Lifeline at 1-800-273-8255 or text “BRAVE” to 741-741 to reach Crisis Text Line. Both are available 24/7.